Privacy Policy

Last Updated: January 22, 2025

At ANN COMMERCE CLOUD LLC (“we,” “us,” or “the Company”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or purchase our products. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

When you visit our Site, create an account, or place an order, we may ask you to provide us with certain personally identifiable information, including but not limited to:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (credit card details)

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you. This includes:

• Browser type and version
• Device information
• IP address
• Geolocation data
• Pages visited on our Site
• Time and date of visits

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To facilitate and process your orders.
• To communicate with you regarding your orders or inquiries.
• To improve our Site and services.
• To personalize your experience and provide customer support.
• To send you marketing communications, promotions, or newsletters (you can opt out at any time).
• To analyze website usage and trends to enhance user experience and functionality.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, shipping, email delivery, and customer support.
• Legal Compliance: We may disclose your information if required to do so by law, to comply with a legal obligation, or in response to requests from public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secured networks and is accessible only by a limited number of authorized individuals who are required to keep the information confidential. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or incomplete personal information.
• Request deletion of your personal information under certain conditions.
• Withdraw your consent to processing your personal information when that processing is based on consent.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of any third-party site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after the posting of changes constitutes your acceptance of such changes.

Thank you for trusting ANN COMMERCE CLOUD LLC with your personal information. We are committed to protecting your privacy and ensuring a safe online experience.