Terms of Service

Last Updated: January 22, 2025

Welcome to the website of ANN COMMERCE CLOUD LLC (“we,” “us,” or “the Company”). Your use of this website (the “Site”) is governed by these Terms of Service. Please read the following terms carefully before using our services.

1. Acceptance of Terms

By accessing and using our Site, you agree to comply with these terms. If you do not agree with these terms, please do not access or use our services.

2. Services Offered

ANN COMMERCE CLOUD LLC specializes in the online sale of high-quality green plants and related products. Our offerings include but are not limited to indoor plants, gardening tools, and plant care supplies.

3. Account Registration

In some cases, you may need to create an account to purchase our products or access certain services. By registering, you agree to provide accurate and complete information and to keep that information updated as it changes.

• You are responsible for the security of your account, including keeping your password confidential.
• You agree to be responsible for all activities that occur under your account.

4. Product Information

We strive to provide accurate product information, including pricing, descriptions, and availability. However, errors may occasionally occur, and we reserve the right to update or correct this information without notice.

5. Orders and Payment

All orders must be processed and confirmed before they are deemed valid. All payments will be processed according to our payment policy.

• All prices are quoted in U.S. dollars and may not include taxes and shipping costs.
• Your payment information will be processed through a secure payment processing system, and we are committed to protecting your payment information.

6. Shipping and Return Policy

Shipping times and costs will be confirmed at checkout. We will make every effort to deliver products on time, but we are not responsible for delays caused by unforeseen circumstances.

To initiate a return, please contact our customer service team within seven days of receiving your product. Products must be in their original packaging and unused condition.

7. Intellectual Property

All content on this website, including but not limited to text, images, trademarks, and software, is the property of ANN COMMERCE CLOUD LLC and its partners and is protected by copyright, trademark, and other intellectual property laws. No part of the Site may be used for commercial purposes without the Company’s written permission.

8. User Conduct

When using this website, you agree to:

• Not post, upload, or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable content.
• Not interfere with the normal operation of our website in any way.

9. Disclaimer of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or the products purchased from us. To the fullest extent permitted by law, our liability is limited to providing equivalent substitute products or a refund.

10. Modifications and Termination

We reserve the right to modify these Terms of Service at any time. Any changes will take effect immediately upon posting on this Site. You agree to review these terms periodically for updates.

We may terminate your account or restrict your access to our services without prior notice if you violate these Terms.

11. Governing Law

These terms are governed by the laws of the United States. If any disputes arise, you agree to submit them to the courts located in the state where our company is registered.

Thank you for choosing ANN COMMERCE CLOUD LLC. We look forward to providing you with quality green plants and services.